This Privacy Policy explains how METAL TESTING INDUSTRIAL PLANT EQUIPMENT CO L.L.C., trading as Indepco CNC ("Company", "we", "us", or "our"), collects, uses, discloses, and protects your personal data when you use our website and services. This policy complies with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection ("UAE PDPL"), the EU General Data Protection Regulation ("GDPR"), and other applicable data protection laws.
1. Data Controller
The data controller responsible for your personal data is:
2. Personal Data We Collect
We collect personal data that you voluntarily provide to us when you interact with our website or services. This includes:
We automatically collect certain Technical Data when you visit our website through cookies and similar technologies. See our Cookie Policy for details.
3. Legal Basis for Processing
Under UAE PDPL and GDPR, we process your personal data based on the following legal grounds:
4. How We Use Your Personal Data
We use your personal data for the following purposes:
5. Disclosure of Personal Data
We may share your personal data with the following categories of recipients:
We do not sell, rent, or trade your personal data to third parties for their marketing purposes.
6. International Data Transfers
Your personal data may be transferred to and processed in countries outside the UAE, including India (Jyoti CNC) and France (Huron). When transferring data internationally, we ensure appropriate safeguards are in place as required by UAE PDPL Article 22, including: (a) transfers to countries with adequate data protection laws; (b) standard contractual clauses approved by the UAE Data Office; or (c) your explicit consent for specific transfers. For transfers to the European Economic Area, we comply with GDPR Chapter V requirements.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, in accordance with UAE PDPL Article 6. These measures include: encryption of data in transit (TLS/SSL); secure server infrastructure with access controls; regular security assessments; staff training on data protection; and incident response procedures. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Business records and commercial correspondence are retained for a minimum of 5 years as required by UAE Commercial Companies Law. Tax-related records are retained for 5 years as per UAE Federal Tax Authority requirements. After the retention period expires, data is securely deleted or anonymized.
9. Your Rights
Under UAE PDPL (Articles 13-19) and GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days as required by law. You may also lodge a complaint with the UAE Data Office or relevant supervisory authority.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can manage your cookie preferences through our cookie consent banner or your browser settings. For detailed information, please refer to our Cookie Policy.
11. Children's Privacy
Our website and services are designed for business-to-business use and are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
12. Third-Party Links
Our website may contain links to third-party websites, including manufacturer sites and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy regularly.
14. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about our data practices, please contact us:
Email: [email protected]
Phone: +971 55 865 9357
Address: 143, Al Mustaqbal Street, Business Bay, Dubai, Exchange Tower